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although i had read some negative comments about the D-Link DCM-202 DOCSIS 2.0 such as."would not work with Cox cable and there would be no support for it." i found those claims to be untrue, not only was it a snap to set up, but Cox had no trouble detecting it on my computer and everything is fine.
5 stars. Works great had no problem so far using it 1 month.By the way, this one is the only one of "D-Link" brand product that in the list of supported modems by Comcast. I got this one as of recommendation of one guy from Micro Center. They ran out of them, So i went on-line and found it on amazon.
This company doesn't care about its customers. I was ready to pack up and send and then received email that it was out of warranty and I was out of luck. Buyer beware. After 18 months of inconsistent performance this product failed. After hours on the phone with D-Link they led me to believe that I could send back under an RMA and get it fixed or replaced.
They probably made it look more complicated than it is to deter the average user. I'm not sure about speed boosts yet but so far so good. There is one error in the documentation - web administration may be accessed from 192.168.100.1 not any of the other IP's they list and you don't need to reconfigure your TCP stack to connect to it. Setup took about 15 minutes including my time on the phone with Time Warner. Passwords may vary so search google. The DCM202 connected on the first try. It would have taken less but the model number needed to be added to their system (I could not have been the first could I). I did not have this kind of luck with the standard issue Motorolas that I've had in the past.
Of course I then had to go to Cox and buy "their modem" in order to connect. I tried to explain that this modem was new and met their published specifications. They could only say it was not supported by Cox and I would not be able to get Internet service through them with this modem. I bought this modem because Cox sent a letter telling me I had to upgrade my modem to a COCSIS 2.0 modem or I would not get the service after March 3. Though I believe this is a good modem, it will not work with the Cox Internet service.Too bad. After setting up this new modem I was not able to connect to the Cox service. Cox wanted to sell me "their modem" but I decided to buy this one instead. When I called tech support, I was told this was an "out dated modem" and was not supported by the Cox service.
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